REGISTRATION OF INDIGENT
An application form attached as Annexure A, B, & C, approved by the Vhembe District Municipality and commonly used by the Water and Sanitation Service Providers (WSP) for the purpose, shall be used in order to reach a common objective.
After the application form has been completed, an effective and efficient evaluation system should be used in order to facilitate the outcome within a reasonable time.
If a person is found to be indigent, the person should be registered as such in a database, which should be linked inter alia to the debtors system of the WSP.
The indigent database should be regularly updated and audit trails of all changes should be kept and checked on a monthly basis.
All indigents should be re-evaluated within a period of at least 12 months after receiving indigent status.
A further condition should be that if an indigent’s status would change, he/she should immediately notify the WSP.
Defaulters to the system should be punished and a penalty to the amount of R5 000,00 should be paid if false information was supplied on which e indigent status and subsequent benefits was provided.